Building a hotel recruitment playbook

Building a hotel recruitment playbook
One of Paws Up's six safari-style glamping tents, offering guests the opportunity to sleep under the stars from mid-May through mid-October. (Courtesy of Paws Up)

The 50 Best organization has released its annual list of top hotels in the world, crowning Thailand's Capella Bangkok number one. The highest-ranked U.S. hotel: The Carlyle in New York. Here who else made the list- Lesley McKenzie, editor

In today's newsletter:
🤑 All hotel owners are not created equal
💲 Bespoke offers deliver
🤝 Building the recruitment playbook
🌏 Green tech turns up the savings
 🏩 TV host takes remods from vintage to vogue
-Written by Pam Morales Worsham

REVENUE & INVESTMENT

Just because you can afford a hotel ... 

... doesn't mean you should own one. Robb Report writer Mark Ellwoodargues that, for the wealthy, luxury hotel hopping does not equate expertise in the industry. "There’s a veritable chasm between being rich enough to buy a hotel and being savvy enough to run one. If only every owner recognized that," he says. 

The one caveat? If your fortune is derived from the hospitality industry, you may have a fighting chance at making your business thrive. (Robb Report)

FRIENDS OF MINT PILLOW

🎧 Hospitality's Mod Men

Launched in April 2022, the Modern Hotelier podcast is geared towards anyone who is passionate about hospitality, and keen on learning more about the industry. Each week, co-hosts Dave Millili and Steve Carran get to know top hospitality executives, personalities and influencers to discuss current trends and break down new technologies. 

Tune in today, when Milili and Carran sit down with Steve Hurst, managing director of The Resort at Paws Up in Montana, known for its glamping and unlimited experiences. 

Catch the latest episode on YouTubeSpotifyApple or any major podcast platforms.

PEOPLE & STAFF

 How hotels are creating cultures that attract top talent

 Hotels aiming to attract top talent must prioritize a strong employer brand, as highlighted by Veronika Mercier, Marketing Content & Communications Manager at EHL Hospitality Business School. According to industry experts, a compelling employer brand combines clear values, genuine benefits and transparency, all while fostering a supportive and healthy work environment. Successful companies embed these principles into their culture and daily practices, making them a key factor in retaining and attracting talent. (Hospitalitynet)

TECHNOLOGY

Hotels boost green cred with Honeywell’s energy solution

Hotels are adopting Honeywell’s INNCom Direct to automate energy use, helping to reduce costs and emissions as part of their sustainability efforts. This system allows properties to optimize HVAC usage by adjusting temperatures in vacant rooms, making it more accessible for mid-range hotels compared to upscale sustainability projects. 

With easy installation and real-time monitoring, INNCom Direct addresses the rising demand for energy-efficient solutions in the expanding select-service and extended-stay hotel segments. (Hotel Dive)

SPACE & DESIGN

'Motel Rescue' host shares retro revival secrets

Lindsey Kurowski, host of Magnolia Network’s Motel Rescue, shares valuable design insights for revitalizing outdated motels. Her approach focuses on modernizing rooms with high ceilings and contemporary amenities while maintaining vintage charm to attract today’s travelers. 

Kurowski advises property owners to incorporate stylish elements such as custom upholstery and functional outdoor spaces, and to blend nostalgic features with modern upgrades to create a compelling guest experience. (House Digest)


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