Who really owns your bookings?
Hint: it’s not the OTAs. GuestCentric's Pedro Colaco breaks down the moment that decides whether guests click away—or stay with you
Q&A
Is your tech costing you?
The CEO of Abode Worldwide on boosting revenue and guest satisfaction with smarter tech investments
‘In a flat market, precision beats presence’
President Norma Berry on how Veridian helps independents shift spend in real time
Why independent hotels might save hospitality
Staypineapple Hotels' Dina Belon on authenticity, community and the future of boutique hotels
The art of natural hotel photography
Angela Treimer shares how thoughtful visual storytelling can elevate a brand and bring a property’s personality to life.
‘A mismatched partnership can dilute a hotel's brand identity’
Multimedia storyteller Jimmy Salabert shares how hoteliers can leverage "the power of local."
'Make the direct channel as attractive and frictionless as possible'
Mercedes Blanco offers real, actionable tips to plug AI into your day-to-day operations without losing your personal touch.