☺️ Happy staff, happier guests
Plus: Microcations are on the rise
Newsletter Archive
Weird > luxury
Plus: Call conversions—hotel tech's secret weapon?
What to do if ICE comes to your hotel
Plus: PayPal gets into the booking game
Big design impact, tight budget
Plus: How your hotel website is damaging brand loyalty
Smarter hospitality hacks
Plus: How Trump is shaking up the hotel workforce
Indie properties are outsmarting the big guys
Plus, the world's most jaw-dropping hotel pools
The man disrupting business stays
Plus: Rooms that smell like... nothing