Are guests booking for the vibe?
Plus: Black hotel pioneers, tree-growing guests and a comedian who totally gets your design fails.
Newsletter Archive
Your best guest insight? Housekeeping.
Plus: A peek inside Cleveland's Fidelity Hotel, named this year's best indie hotel by ILC
Hotel growth is 'stuttering'
Plus: Indie hotels team up for bookings | Tariffs on furniture
What’s keeping hoteliers up at night
Plus: Advisor commission drama, destination trends and Gravity Haus’ latest move
Lobbies with benefits
Plus: Revenue managers ditch old playbooks
Is a supper club your secret weapon?
Plus: Targeted guest marketing | Lexington’s moody masterpiece
👂 Digital eavesdropping
Plus: Plus: Pickleball goes boutique and live events prove they’re a smart revenue play