The art of natural hotel photography
How to capture images that make your hotel feel alive
Newsletter Archive
Tiny tweaks, huge wins
Plus: The power of a quiet hello | From bordello to boutique
Hospitality starts in the inbox
Plus: Do you have a Chief Listening Officer?
What's your succession plan?
Plus: You're sitting on a data goldmine. Here's how to use it.
The secret to hiring hospitality stars
Plus: Vintage soul meets modern luxury at this hillside hideaway in St. Thomas
‘We're giving independent hotels a technological superpower’
John Sutton's new “hospitality experience platform”—Journey—helps independent hotels deliver tailored, human-centered stays at scale using smart data and seamless system integration.
🥐 Carb appeal
Plus: A reminder to invest in your junior staff ASAP