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‘Music is the calling card for the soul of the brand’

Clay Bassford speaks to the importance of soundscapes in hospitality.

'It’s about creating moments of decompression'

Kona Gray talks space, design and the importance of intentional moments

'Innovation is the lifeblood of boutique hospitality'

Frances Kiradjian shares what fuels her passion for boutique hotels and why embracing a “rebel” mindset has been key to her success.

'Influencer marketing has become essential for reaching and engaging travelers'

Explore ideas in influencer marketing with Wendy Song Dowling.

'Technology plays a critical role in reducing operational friction'

Chief product officer Niki Johnson shares why tech is critical to the guest experience

'A brand is more than just a logo or a tagline'

With a career dedicated to redefining both brand standards and brand strategy, Philipp Mirow is a driving force in hospitality.

'Every inch of the property is a playground for guest experiences'

Andrew Casperson shares why partner relationship building and championing the guest experience are key to managing independent lifestyle hotels.