The secret to hiring hospitality stars
Plus: Vintage soul meets modern luxury at this hillside hideaway in St. Thomas
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‘We're giving independent hotels a technological superpower’
John Sutton's new “hospitality experience platform”—Journey—helps independent hotels deliver tailored, human-centered stays at scale using smart data and seamless system integration.
🥐 Carb appeal
Plus: A reminder to invest in your junior staff ASAP
‘Too often, the non-alc offering feels like an afterthought—or worse, an obligation’
Victoria Watters, co-founder of Dry Atlas, shares her insights on why thoughtful beverage programming is becoming a key part of the modern hospitality playbook.
Inside hospitality’s new non-alc frontier
Plus: Your pillows hold sway over guest satisfaction
☺️ Happy staff, happier guests
Plus: Microcations are on the rise
‘Sustainability isn’t one-size-fits-all'
Sustainable hospitality consultant Amy Wald helps hotels thrive without trashing the Earth.