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The art of natural hotel photography

Angela Treimer shares how thoughtful visual storytelling can elevate a brand and bring a property’s personality to life.

Tiny tweaks, huge wins

Plus: The power of a quiet hello | From bordello to boutique

‘A mismatched partnership can dilute a hotel's brand identity’

Multimedia storyteller Jimmy Salabert shares how hoteliers can leverage "the power of local."

Hospitality starts in the inbox

Plus: Do you have a Chief Listening Officer?

What's your succession plan?

Plus: You're sitting on a data goldmine. Here's how to use it.

'Make the direct channel as attractive and frictionless as possible'

Mercedes Blanco offers real, actionable tips to plug AI into your day-to-day operations without losing your personal touch.

‘Tech is elevating the importance of hiring agile, adaptable thinkers’

JW Bibbins III shares common hiring mistakes, non-negotiable hiring practices and why he's optimistic about the future of hospitality hiring.