Your hotel isn’t ‘fine’
Plus: Pay equity isn’t a slogan | F&B that drives revenue
Latest
Why busy hotels still underperform
A chief experience officer on where hotels bleed time and profit
Where hotels earn guest confidence
Plus: Where green choices drive ROI | The real cost of exclusion
Designing hotels that feel alive
Studio Collective’s Adam Goldstein on designing feeling
Has "lifestyle" branding lost its meaning?
Plus: Rethinking hotel packages | Friction-maxxing travel
Where indie hotels find hidden revenue
Mews founder Richard Valtr on automation that supports real hospitality
Hidden hotel fee crackdown
Plus: Guests remember how their stay ended | Monetizing the stay
"Advocacy is storytelling"
AHLA CEO Rosanna Maietta on how indies can succeed in 2026
Turning rising demand into real revenue
Plus: Visibility in an AI market | Why brand drives choice
AI doesn’t create demand, it stops it from slipping away
Smart Pineapple founder on clarity, trust and guest friction
Chaos 👎 Strategy 👍
Plus: Guest loyalty without the spend | Training teams that stay
Your next guest is asking ChatGPT where to stay
Kismet’s founder on why AI flattened the funnel, not the travel agent
The ultimate currency in hospitality...is human
Plus: Adios wardrobes | Indie agility
What’s brewing in hospitality for 2026
Industry experts weigh in with their trend predictions