Influencers are essential for reaching travelers
Plus: How high-end hotels handle complaints
Mint Pillow
'Influencer marketing has become essential for reaching and engaging travelers'
Explore ideas in influencer marketing with Wendy Song Dowling.
Listen to Mint Pillow
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Tech, tunes and junk fees
Plus: A swanky Bunkhouse property touches down in Houston | Funny bosses FTW
'Technology plays a critical role in reducing operational friction'
Chief product officer Niki Johnson shares why tech is critical to the guest experience
The world's first 3D-printed hotel
Plus: Is the labor crisis easing?
'A brand is more than just a logo or a tagline'
With a career dedicated to redefining both brand standards and brand strategy, Philipp Mirow is a driving force in hospitality.