‘A mismatched partnership can dilute a hotel's brand identity’
Multimedia storyteller Jimmy Salabert shares how hoteliers can leverage "the power of local."
Mint Pillow
Hospitality starts in the inbox
Plus: Do you have a Chief Listening Officer?
What's your succession plan?
Plus: You're sitting on a data goldmine. Here's how to use it.
'Make the direct channel as attractive and frictionless as possible'
Mercedes Blanco offers real, actionable tips to plug AI into your day-to-day operations without losing your personal touch.
‘Tech is elevating the importance of hiring agile, adaptable thinkers’
JW Bibbins III shares common hiring mistakes, non-negotiable hiring practices and why he's optimistic about the future of hospitality hiring.
The secret to hiring hospitality stars
Plus: Vintage soul meets modern luxury at this hillside hideaway in St. Thomas
‘We're giving independent hotels a technological superpower’
John Sutton's new “hospitality experience platform”—Journey—helps independent hotels deliver tailored, human-centered stays at scale using smart data and seamless system integration.