Are guests booking for the vibe? Plus: Black hotel pioneers, tree-growing guests and a comedian who totally gets your design fails.
Your best guest insight? Housekeeping. Plus: A peek inside Cleveland's Fidelity Hotel, named this year's best indie hotel by ILC
Uncovering hotelier blind spots Known as the “MJ of the Hotel Industry,” Bruce Jordan has a knack for hitting game-winning shots in revenue management.
Heritage might be your secret growth engine For Philipp Mirow, heritage is more than history—it’s raw material for reinvention.
What’s keeping hoteliers up at night Plus: Advisor commission drama, destination trends and Gravity Haus’ latest move