Why this designer thinks 'pretty' isn’t enough
Lesley Wong on crafting lobbies that guests feel, not just see
Mint Pillow
Are guests booking for the vibe?
Plus: Black hotel pioneers, tree-growing guests and a comedian who totally gets your design fails.
Small by design, big on impact
Inside a Baja micro-hotel blending sustainability and design
Your best guest insight? Housekeeping.
Plus: A peek inside Cleveland's Fidelity Hotel, named this year's best indie hotel by ILC
Uncovering hotelier blind spots
Known as the “MJ of the Hotel Industry,” Bruce Jordan has a knack for hitting game-winning shots in revenue management.
Hotel growth is 'stuttering'
Plus: Indie hotels team up for bookings | Tariffs on furniture
Heritage might be your secret growth engine
For Philipp Mirow, heritage is more than history—it’s raw material for reinvention.