Why busy hotels still underperform
A chief experience officer on where hotels bleed time and profit
Mint Pillow
Where hotels earn guest confidence
Plus: Where green choices drive ROI | The real cost of exclusion
Designing hotels that feel alive
Studio Collective’s Adam Goldstein on designing feeling
Has "lifestyle" branding lost its meaning?
Plus: Rethinking hotel packages | Friction-maxxing travel
Where indie hotels find hidden revenue
Mews founder Richard Valtr on automation that supports real hospitality
Hidden hotel fee crackdown
Plus: Guests remember how their stay ended | Monetizing the stay
"Advocacy is storytelling"
AHLA CEO Rosanna Maietta on how indies can succeed in 2026